Privacy Policy
Your privacy is important to us. This policy outlines how we handle your personal information.
Privacy Policy for Murako Group Pte Ltd (DBA Epochagents)
At Murako Group Pte Ltd (DBA Epochagents), we are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the personal information that you provide to us, particularly in relation to our SMS services. Please take a moment to read this Privacy Policy to understand our practices.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website, subscribe to our services, or engage with our customer support. This may include, but is not limited to:
Contact Information: Your name, phone number, and email address. SMS Information: Any content or details you provide when opting into our SMS services.
2. How We Use Your Information
The information we collect is used solely for the following purposes:
To communicate with you through SMS or other communication methods, including providing updates, promotions, and other relevant information.
To improve our services and tailor our communications to meet your preferences.
To respond to customer service inquiries and support requests.
3. Opted-In SMS Information
Murako Group Pte Ltd (DBA Epochagents) values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities, unless required by law or in connection with a legal obligation.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take steps to protect your data, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to improve the functionality and performance of our website. These technologies help us personalize your experience and track your preferences. You can manage your cookie settings through your browser preferences.
6. Your Rights
You have the right to access, correct, and delete any personal information we have about you. If you wish to unsubscribe from our SMS services or change your communication preferences, please follow the opt-out instructions included in our SMS messages or contact us directly at zach@epochagents.com.
If you have any questions about this Privacy Policy, please contact us.