Terms of Service

Please read these terms carefully before using our SMS services.

Terms of Service for Epochagents SMS Program

These Terms of Service ("Terms") govern your participation in the SMS messaging program provided by Murako Group Pte Ltd (DBA Epochagents) ("we," "us," or "our"). By opting into our SMS program, you agree to these Terms.

Program Name: Epochagents Alerts

Description:

By opting into Epochagents Alerts, you agree to receive SMS messages from us. These may include service updates, appointment reminders, promotional offers, product announcements, or other business-related information.

Opt-Out Instructions

You may cancel the SMS service at any time. Text STOP to the shortcode or number from which you received the message. After you send "STOP," we will send you an SMS confirming your opt-out. You will no longer receive SMS messages from us unless you re-enroll.

Rejoining Instructions

If you wish to rejoin the program after opting out, simply sign up again through our website or by texting our opt-in keyword (if applicable). Upon re-enrollment, you will begin receiving messages again.

Help Instructions

If you are experiencing issues or need help with the messaging program, text HELP to the number you received messages from. You may also contact us directly at zach@epochagents.com for further assistance.

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency may vary depending on your interaction with us. For questions about your text or data plan, contact your wireless service provider.

Privacy

For details on how your data is collected, used, and protected, please review our full privacy policy.

Industry Compliance

Our messaging program complies with all applicable industry standards, including those established by the CTIA, TCPA, and other relevant regulations governing commercial text messaging.

Legal Compliance

By participating in our SMS program, you affirm that you are the account holder or have the account holder's permission, and that you are at least 18 years old or have parental/guardian consent. You also agree to comply with all applicable local, state, and federal laws regarding text messaging.

If you have any questions about these Terms of Service, please contact us at zach@epochagents.com.